In the air cargo sector, digitalization has ceased to be a trend and has become a condition for survival. A Cargo Management System (CMS) that incorporates a multichannel e-commerce module allows airlines and logistics operators not only to expand their revenue streams but also to radically transform customer experience and operational efficiency.
Why is a CMS with integrated e-commerce so powerful?
The answer lies in its ability to multiply sales and service channels within a single platform. In this way, the CMS ceases to be merely a system for managing internal processes and becomes a true growth engine for revenue and a generator of new business opportunities.
This channel diversification has an immediate impact in three areas: revenue, efficiency, and customer experience.
Imagine a platform capable of offering the following air cargo e-commerce models:
B2C (Business to Consumer) → direct sales on the airline’s website to the end customer, through APIs or a customized website.
B2B2C (Business to Business to Consumer) → integration with leading marketplaces.
B2B (Business to Business) → digital sales of cargo space to companies and logistics operators, through APIs or a customized website.
C2C (Consumer to Consumer, indirect) → shipment of goods between individuals, enabled by airlines through specific platforms integrated via APIs.
The Future of Air Cargo
It lies in total integration and the ability to evolve alongside e-commerce. A CMS that incorporates all these models not only increases revenues but also sets a new standard of service excellence and strengthens the competitive position of airlines on a global scale.
Nexlog is not just a CMS. It is a complete platform (CMS + Multichannel E-commerce + D2D) that serves the entire logistics chain and all the channels required for the digital universe, which continues to grow every single day.
Request a Demo and discover how to enter in this new world.
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